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Refund & Return Policy

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at 1sttrackmotorsports@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Return Shipping & Restocking Fee

• Customers are responsible for paying return shipping costs.

• All approved returns are subject to a 10% restocking fee.

Return Address

1st Track Motorsports LTD.
11604 39A Avenue
Edmonton, Alberta, Canada
T6J 0N8

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. Return shipping responsibility and the restocking fee will be determined after evaluation.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including perishable goods, custom or personalized products, and personal care items. We also do not accept returns for hazardous materials, flammable liquids, or gases.

Sale items and gift cards are non-returnable.

If you’re unsure about your specific item, contact us at 1sttrackmotorsports@gmail.com.

Exchanges

The fastest way to ensure you get what you want is to return the item you have (following the steps above). Once the return is accepted, place a new order for the replacement item.

European Union 14-Day Cooling-Off Period

If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. Items must be in the same condition you received them — unworn/unused, with tags, and in original packaging — and you’ll need the receipt or proof of purchase.

Customers are responsible for return shipping, and a 10% restocking fee applies to approved returns.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be refunded to your original payment method within 10 business days. Please remember it can take time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at 1sttrackmotorsports@gmail.com